Customer Success Associate
Job Description
PROCESS NAME : Fintech SmartPay
Work Mode : Work From Office
Process : International Process
Position : Customer Success Associate
Headcount : 500
Interview mode : HR Round, Ops/Client Round & Versant
Skillset : Near-native fluency in English, with a strong command of grammar, syntax, and vocabulary.
Ability to speak, write, and comprehend English at a near-native level, ensuring clear, error-free communication in all interactions.
Minimal or neutral accent to facilitate smooth communication with native speakers from North America
Qualification : Graduate in any field
Experience : 1 Yrs Experience in Fintech/BFSI industry
Salary : ₹35,000 CTC to ₹50,000 CTC
Shift Rotational Shift 24×7 (Both Girls & Boys)
Job Location : Gurgaon
Roles and Responsibility : Handling Customer Queries, Maintaining CSAT, Taking accountibility, Providing end to end resolution
Cab Facility : Yes (Within 20 KM)
Send Resume on DM # 8976360176
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